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WhatsApp brings the most enquiries, followed by the website and AI chatbot.
Saturday and Monday evenings are the busiest. Plan extra staff for these times.
People who found your clinic on Google Maps and called or asked for directions.
Visitors to your website, chats with the AI assistant, and bookings made online.
Move each enquiry along as your staff respond. Orange cards have waited more than 2 hours without a reply.
Send a friendly reminder so patients come back on time.
Waiting time is from arrival to consultation. Use it to spread appointments more evenly.
See how your clinic is doing in one place, and never miss a follow-up.